Welcome to Wellcure! At Wellcure we take your personal data seriously. We understand this is a big responsibility and we work hard to protect your information.
Keeping Your Information Safe
Wellcure cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through our website. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, Wellcure will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
1. COLLECTION OF INFORMATION
Categories of personal information we collect can include:
We collect information that you provide us, from third parties, and automatically when you use our Platform. We collect information associated with your device using cookies and similar technologies. We may also receive information about your location.
Information You Provide Us: We collect information that you provide us, including your account and profile information, content you submit or post to our Platform, your purchase information, your communications, and information you provide to us as part of surveys and contests.
Account and Profile Information: When you create an account on our Platform, we collect information you provide us, like your name, email address, interests, gender, age, and profile information.
Content you Submit: We collect information and content that you submit or post to our Platform, including your photos, videos, comments, reviews, searches, photo notes, Ideabooks, and discussions.
Purchases: If you purchase or sell products within our Platform, we collect certain information in order to process your purchases and sales, such as your phone number, address, and payment method (for example, credit card or bank account information).
Surveys and Contests: If you participate in our surveys, contests, or promotions, we will collect the information you provide to us.
Information from Others: We collect information that others provide us, including information from other platforms, publicly available information, information from other users of our Platform, information from our partners and corporate affiliates, and information from third-party sites.
Other Platforms: We may receive information about you from third-party platforms that obtain your permission to share this information with us. If you choose to sign-up for our Platform through Facebook or Google or upload your contacts from your third-party email service, you will be asked to share certain information with us as identified by those third-party platforms.
Publicly Available Information. Others may post content on our Platform that includes information about you (for example, as part of photos or stories). If you are a professional or seller, we may also collect information about you from publicly available sources and make it available as part of our Platform. For example, we may receive your name and contact information from industry associations and dealer networks in which you participate and display your affiliation with these organisations.
Other Users: In order to enhance the quality of our Platform, professionals and sellers on our Platform may provide us information about your engagement with them, including whether you have contacted them or responded to them, whether your project has been completed, and whether you have received a product you have ordered. If you are a professional or seller, Platform users and visitors may provide us with feedback and public reviews about you.
Our Partners: We may receive information about you from our partners. For example, our payment processors may update your payment information, advertising partners may help us send communications to your address, and third parties may help us prevent fraud by verifying your contact information.
Wellcure Subject to the privacy policies of our corporate affiliates and in accordance with applicable laws, we may receive information about you from them.
Automatically Collected Information
We collect information about your use of our Platform, including your search activity, the pages you view, the date and time of your visit, and if you use our browser extensions, content you interact with on third-party sites. We also collect information that your device provides to us in connection with your use of our Platform, such as your browser type, type of device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
Cookies and Similar Technologies
We will receive your device's location if you enable this through your browser or mobile device. We may infer your general location from your IP address. You may also choose to provide us your location information by inputting this information in our Platform, including in your settings or when you checkout as a shipping or billing address.
Third Party Tracking and Online Advertising
We permit third party online advertising networks to collect information about your use of our website over time so that they may play or display ads that may be relevant to your interests on our website as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. You may "opt out" of the collection of any information through cookies or other tracking technology by managing the preferences or settings on your browser or mobile device. However, if you decide not to accept our cookies, your ability to use some features on our site may be impaired. Please refer to your browser's or mobile device's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.
If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at [email protected]
2. USE OF INFORMATION
We use the information we collect to provide, support, and personalise our Platform and to communicate with you about our Platform (on and off our Platform). The ways we do this include the following:
- to provide and improve our Platform's functionality, including to display content you post publicly; to fulfill your purchases through our Platform; to process, store, and deliver your communications; to provide customer service and support; to respond to your enquiries or requests; to back-up our systems; and to improve the security of our Platform;
- to evaluate use of our Platform for our business purposes and to improve and develop our products and services, including new products and services and our Platform's functionality;
- to personalise your experience, such as to tailor the content and information made available to you and our support services;
- to display relevant advertising (on our Platform and third-party sites) and to evaluate the success of our advertising;
- to provide feedback to professionals and sellers on our Platform;
- to perform research and analysis for our business purposes; and
- if you decide to participate, to administer surveys, contests, and promotions.
If you provide us information about your contacts (for example, when you sign up for our Platform through Facebook), in order to facilitate a more connected experience, we may inform your contacts who have accounts on our Platform that you also have joined our Platform and follow them on your behalf so that you may view their public activities on our Platform.
We may use your communications generally for quality assurance purposes and training and to improve our products and services. We may use your communications to understand and help manage the quality of requests received and responses sent by professionals and sellers on our Platform and to provide them feedback. We may use automated technology to review your communications and improve user experience.
We may use your log-in information, cookie information, device information, and IP addresses to identify you and log your use across devices and our Platform. We may use your addresses to personalise your experience on our Platform.
For your convenience, unless you opt-out through your settings, we will store information about your payment method. If you make purchases on our Platform as a visitor and subsequently create an account, for your reference, we will make information available to you about any prior purchases completed using the email address for your account.
Any use of your information that is incompatible with these uses will be disclosed to you in advance so that you may opt out of such uses at your discretion.
3. SHARING OF YOUR INFORMATION
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the "Your Choices About Your Information" section below.
We may share your personal information with:
Platform Visitors and Users
Though our Platform, others may find, contact, view, and follow your profile and public activity on our Platform (for example, if you "like" content on our Platform), including through your username. You can customise your profile and whether users may follow you through your settings. Unless you make them private using your settings and other tools, your photos, notes on others' photos, projects, discussions, social media profiles, followers, and others you follow are viewable and open to comments by others. Learn how to make these private. If you are a professional or seller, we may also display aggregated information about your activity in order to help visitors and users evaluate you, including your response rate and last visit to our Platform. We cannot control Platform visitors' and users' use of any information or content you choose to make available publicly.
Professionals, Sellers, and Other Businesses
If you request us to find professionals for you, your project information (including the contact information) that you provide will be made available to a limited number of professionals that we believe may be suitable for your project. Professionals and sellers that participate on the Wellcure Platform may view your public activities on our Platform and receive feedback you provide to us about your engagement with them. For example, if you requested us to find professionals for you and provide us feedback about your level of interest in these professionals, we may convey such feedback to them. In addition, a professional or seller can view your public activities on our Platform that are interactions with their content. The business cannot see your non-public account information (for example, email address) or see private activity. We ask professionals, sellers, and advertising businesses on our Platform to limit the use of your information to the reasons for which the information was provided. However, their use of your information is subject to their own privacy policies.
Service Providers and Platform Partners
Advertisers and Ad Networks
Third Party Plug-ins, Widgets, and Links
3. YOUR CHOICES ABOUT YOUR INFORMATION
How to Control Your Communication Preferences: You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., information about your orders, changes/updates to our products or features of the Service, technical and security notices). By providing your mobile phone number to request our Service, you consent to receive SMS messages from Wellcure and you are responsible for all messaging and data charges that may apply.
Modifying or Deleting Your Information:
If you have any questions about reviewing, modifying or deleting your information, you can contact us directly at [email protected] Wellcure may retain your information for a commercially reasonable time for backup, archival, or audit purposes.
4. Account Termination and Data Retention
5. HOW WE STORE AND PROTECT YOUR INFORMATION
6. CHILDREN'S PRIVACY
Wellcure does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register as Users. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 18, please contact us at [email protected]
7. THIRD PARTY WEB SITES AND SERVICES
In order to provide our Service, it is necessary for us to share your information with third parties (such as fitness vendors and health care centers etc) who help us provide our Services to you. Because of the nature of our Service, you may not know the identity of the third party vendor or service provider we share your personal information with in order to fulfill your request until your request has been fulfilled. We do our best to work with only reputable service providers, but we are not responsible for the data collection and use practices of these third party services. By electing to use our Service, you agree that we may share your personal information with these service providers for the purpose of fulfilling your request. Our website may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from our website and your interactions with any third-party website or service are subject to that third party's own rules and policies.
8. PRIVACY AND CHANGE OF CONTROL
In the event Wellcure goes through a business transition, such as a merger, reorganization, financing, change of control, or acquisition or sale of all or a portion of our business, we may transfer your personal information as part of the transaction.
10. CONTACT US
Your Comments are well appreciated
What is a Cookie?
A cookie is a small data file that is placed on your device when you visit a website. Cookies are widely used in order to make websites work or to work more efficiently, as well as to provide reporting information. A cookie may have unique identifiers and reside, among other places, on your device, in emails we send to you, and on the Platform.
Cookies set by Wellcure are called "first-party cookies". Cookies set by parties other than Wellcure are called "third-party cookies". Third-party cookies enable features or functionality provided by third parties in connection with the Platform, for example, advertising, interactive content, and analytics. The parties that set these third-party cookies can recognise your device both when it visits the website in question and also when it visits certain other websites.
We may use other technologies similar to cookies like web beacons, which are sometimes called "tracking pixels" or "clear gifs". These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Platform or opened an email that we have sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.Our Platform may also use "Flash Cookies" (also known as Local Shared Objects or "LSOs"), which are different from browser cookies because of the amount and type of data stored.
We use first-party and third-party cookies for several reasons. Some are required for technical reasons in order for our Platform to operate. Others provide a better experience on our Platform by remembering some of your activities on the Platform (including through our plug-ins, widgets, and embedded content). Other cookies enable more relevant advertising and better analytics.
Essential Cookies. Some cookies are required for the Platform to operate, for example, in the following ways:
- To identify you as being logged into the Platform
- To make sure you connect to the right service on our Platform when we make any changes to the way the Platform works
Cookies for Features and Services. Some cookies provide a better experience on our Platform. For example, without cookies to remember some of your settings and activities on our Platform, the following functionality may become unavailable:
- Adding purchases to your cart and remembering the products you have added
- Remembering settings you have applied, such as layout, text size, preferences, and colours
- Remembering if we already have asked you to complete a survey or if you already have engaged with particular content on the Platform to avoid showing these items to you again
- Remembering when you have added a product to your Ideabook
Cookies for Analytics and Personalisation. Some cookies collect information about how you use the Platform to help us improve how our Platform is being used, and to help us understand what may interest you and personalise your experience accordingly. These cookies, for example:
- Generate statistics on how the Platform is used, including to measure any errors that occur or to obtain data on the number of users of the Platform that have viewed a product or added it to their Ideabook
- Test different designs for the Platform
- Help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded
- Collect or transmit information about you, such as your browser type and search preferences, and your use of the Platform or third-party sites that incorporate part of the Platform
- Provide feedback to advertising partners that one of their visitors also visited the Platform
- Provide our advertisers with data relating to ads that have been displayed to you or that you have clicked on, and the date and time of your use
- To show you relevant advertising off of the Platform
- To understand what actions you take on the Platform after receiving our advertising
Third-Party Cookies. We work with analytics service providers, advertising partners, and advertising networks that may have access to your device information but does not enable them to collect your name, contact details or other personal information unless you choose to provide this information.
How can I control cookies
You can access any settings offered by your mobile operating system to limit ad tracking or install the AppChoices app to learn more about how you may opt out of receiving personalised ads in mobile apps.
If you do not want Flash Cookies stored on your device, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
More information about cookies
Useful information about cookies can be found at: http://www.allaboutcookies.org
More information about analytics
Google uses the information on our behalf to evaluate how the site is used, create reports about the activities on the site for the site operators, and to perform additional services regarding website and internet utilisation.Further you can prevent the collection and processing of cookie created data relating to your utilisation of the website (including your IP) via Google by downloading and installing the browser-plugin available under the following link (https://tools.google.com/dlpage/gaoptout?hl=en).
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the device, which prevents the future collection of your data when visiting this website:
Disable Google Analytics